Privacy Policy | Acleria

Acleria LLC ("Acleria," "we," "us," or "our") provides tools that help e-commerce sellers organize product research and publicly available advertising information for the stores and products they add. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect the following categories of information:

Account information: name, email address, and password (or SSO identifier) when you create an account or join our waitlist.
Store and product data you provide: Shopify store URLs, product links, and cost figures you enter so Acleria can generate research and margin calculations for you.
Publicly available data: information about the stores and products you add, gathered from public sources at your request, such as storefront listings and the Facebook Ads Library, to power your research dashboard.
Usage data: log data, device and browser information, and analytics about how you interact with our site and product.
Payment information: if you subscribe to a paid plan, billing details are collected and processed by our third-party payment processor. We do not store full card numbers.

2. How We Use Information

To provide, operate, and maintain the Acleria product
To generate the research, analytics, and reports you request
To communicate with you, including launch and product updates
To improve, secure, and troubleshoot our services
To comply with legal obligations

3. How We Share Information

We do not sell your personal information. We may share it with:

Service providers who help us operate Acleria (hosting, analytics, email delivery, payment processing, and customer authentication)
Professional advisors and authorities where required by law
A successor entity in the event of a merger, acquisition, or sale of assets

4. Cookies & Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how our site is used. You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, or to object to or restrict certain processing. To exercise any of these rights, contact us at support@acleria.com.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Children's Privacy

Acleria is not directed to children under 16, and we do not knowingly collect personal information from children.

9. International Users

We may process and store information in countries other than your own. By using Acleria, you consent to the transfer of information to countries that may have different data protection rules than your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above.

11. Contact Us

If you have questions about this Privacy Policy, contact us at support@acleria.com.